HBC Careers 2023: hiring freshers for the role of Trainee, EGC. Graduates are eligible apply for this role. The detailed eligibility and application process are given in below.
Details About HBC Careers Off Campus Hiring:
Company Website: www.hbc.com
Job Role: TRAINEE, WORKDAY
Qualification: Any Graduate
Batch: 2020/ 2021/ 2022/ 2023
Experience: Fresher (0-1 Years)
Job Location: Bengaluru
Salary: INR 3.2 LPA (Expected)
Last Date: ASAP
JOB DESCRIPTION
What This Position Is All About:
As a Trainee – You will be responsible follow the SOP to complete the transactions assigned /received via Store Associates on calls. This role is essential to the team and applicants must be able to thrive in a high pressure, fast moving, and evolving environment.
Who You Are:
The successful candidate must have the ability to quickly assess the Customer needs and provide the resolution as per the process stated. Need to provide the numbers (Minimum target of Inbound Calls) without impacting the Quality. Working on FCR’s
You should also have:
- Excellent Communication Skills
- Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
- Demonstrated ability to provide the highest level of customer service to internal and external candidates.
- Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRM’s with the ability to learn additional programs as needed.
Preference if handled Gift card processes.
As the Trainee you will,
- Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal
- Software/tools we have
- Analyze the problem and provide solution as per process guidelines
- Following the SLA Timelines and Targets
Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process requirement in future.
How to Apply For HBC Careers Hiring 2023?
All interested and eligible candidates can apply for HBC Careers 2023 online by the following link as soon as possible.
Apply Link: Click here
